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Simulation · not operational100% synthetic data · the demos’ human decisions were simulated in batch
planlang

Demo A · run suscripcion-planlang-a-002-200-v1.5 · one real trace

One case, end to end

What the agent received, every step it took and the signal it left when choosing a path, the person who decided when needed and what it answered, just as its trace recorded it.

This run’s human decisions were simulated. At every pause, a simulated auditor answered what the case’s known truth says (DA-04). Cases, members and the benefits plan are synthetic.

The case at a glance

Read as

Reading as leader. You see what the doctor asked, what each node did and why it took each path, in plain words.

Reading as expert. Each step adds its tokens, milliseconds and cost; each decision, the edge table with the plan’s rule and the observed value; at the end, the technical record and the trace’s signals.

A-018normal, above the cap

Partially approvedno personmatches the known truth
What should happen

The cost exceeds the cap the plan covers for that service, without passing the high-cost threshold: approved up to the cap and the excess is denied (RB-08). Without Texas mode it goes out with no pause; with it, a person decides.

What happened

Final decision: approve in part, without a person.

Takes in

  • The doctor’s text
    Dear authorisations team: 79-year-old woman. Diagnosis: Pulmonary nodule. Previous tests were reviewed. Request: Chest CT scan. Estimated cost: 600 synthetic units. Thank you.
  • The attached orderSYN-P-003 · care ambulatoria · No remarks.
  • Member: woman, 79 years oldname, ID, medical record, phone and email are masked before the model (decision D1)

Does

6 steps
enrutadorextractorverificador_coberturadecisionredactorguardia_salida

The doctor requested “Chest CT scan” for a 79-year-old woman. The extractor read the data with 0.97 confidence and nothing was missing. The coverage checker found the service covered up to a cap that the cost exceeds, and proposed to approve in part. No escalation rule held and the agent decided to approve in part on its own. The writer drafted the reply with its AI notice, the adverse decision document was issued in Spanish and English and the guard checked the output: no data leaked. It took 9.7 s.

Delivers

  • The reply to the member, with its AI notice
  • The adverse decision document, in Spanish and English
  • The trace, with its fingerprint640d8768bf3b…
9.7 send to end
6steps
2model calls
6,103tokens
0.0228nominal US$, not billed

Expert

The trace’s technical record

Trace
planlang-trace/v1 · 640d8768bf3b4893e7ad0ef8432433b7269dde47244f2b0b41be27487a1b85d2
Run
suscripcion-planlang-a-002-200-v1.5 · variant multiagente · result completo
Errors
provider: none · schema on handoff: no
Known truth
decision aprobar_parcial · must escalate no · cycles needed 0
Case
normal · normal_sobre_tope · seed planlang-a-002

The path, step by step

real · steps and edge decisions

Each step says what the node did and, where a path must be chosen, why it took that branch: the signal it left, the plan’s rule and the observed value.

  1. 1
    enrutadorno model

    Classified the care type: outpatient.

    type enrutador · in 0 · out 0 tokens · 1 ms · US$ 0.000000 · schema retries 0

    neither an emergency nor an exempt service: on to the extractor

    1Signaltipo_atencionRule= urgenciaObservedambulatoriaHolds?noBranch—
    2Signalservicio_exentoRule= trueObservednoHolds?noBranchextractor
  2. 2
    extractor5.4 s · 4,212 tokens

    Read the doctor’s text and turned it into fields, with a stated confidence.

    type modelo · in 4045 · out 167 tokens · 5414 ms · US$ 0.014073 · schema retries 0

    nothing missing: on to the coverage checker

    1Signalproveedor_no_disponibleRule= trueObservednoHolds?noBranch—
    2Signalcampos_faltantes_countRule> 0Observed0Holds?noBranchverificador_cobertura
  3. 3
    verificador_coberturano model

    Applied the benefits plan rules: service covered; proposal: approve in part.

    type regla · in 0 · out 0 tokens · 0 ms · US$ 0.000000 · schema retries 0

  4. 4
    decisionno model

    Checked the plan’s 6 escalation rules, in order.

    type enrutador · in 0 · out 0 tokens · 0 ms · US$ 0.000000 · schema retries 0

    no escalation rule holds: on to the writer alone

    1Signalcarga_detectadaRule= trueObservednoHolds?noBranch—
    2Signalsenal_confianzaRule< U1 = 0.75Observed0.97Holds?noBranch—
    3Signalcosto_estimadoRule> U2 = 1000Observed600Holds?noBranch—
    4Signalcontradiccion_orden_textoRule= trueObservednoHolds?noBranch—
    5SignalpropuestaRule= negarObservedaprobar_parcialHolds?noBranch—
    6Signaltexas_y_no_aprobar(modo_texas, propuesta)Rulenamed functionObservedmodo_texas = false, propuesta = aprobar_parcialHolds?noBranchredactor
  5. 5
    redactor4.3 s · 1,891 tokens

    Wrote the reply to the member, with the AI notice; code assembled the adverse decision document.

    type modelo · in 1398 · out 493 tokens · 4293 ms · US$ 0.008742 · schema retries 0

  6. 6
    guardia_salidano model

    Checked the output: 0 findings, severity 0.

    type regla · in 0 · out 0 tokens · 0 ms · US$ 0.000000 · schema retries 0

The reply and the guard

real · salida_final and guardia_salida
What the member receives

Your request for the chest tomography was partially approved. The plan covers 420 of the 600 synthetic units for this service, because the service's coverage cap is 420. The remaining 180 units are not covered by the plan. You will receive a document that explains the uncovered part and how to file a claim.

Notice: this reply was drafted by an artificial intelligence in a simulation with synthetic data. The part not covered was decided by a plan rule, without review by a person, because Texas mode is off; you can ask for a person to review it.

Output guard: fixed rules, no model

Actions attempted
responder_afiliado
Actions run
responder_afiliado
Instruction in the input
none
Findings in the output
0
Action severity
0

The adverse decision document

real · generated by code

Every denial, partial ones included, carries this document, in Spanish and English: code builds it, not the model. It says what was denied, on which ground, by which rule, with which data and which plan version, who decided and how to challenge it.

Adverse decision documentA-018 · planlang-documento-adverso/v1
Service
Chest CT scan · SYN-P-003
Decision
Partially approved: what exceeds the cap is denied
Amount
requested 600 · approved 420 · denied 180 (synthetic units)
Ground
The plan covers this service up to 420 synthetic units; it does not cover the excess.Plan de beneficios sintético, RB-08
Rule applied
RB-08 Coverage cap: if the estimated cost exceeds what the plan covers for that service, it is approved up to the cap and the excess is denied. It is a partial denial: with Texas mode on, a person decides it.
Data used
procedimiento SYN-P-003 · diagnostico SYN-D-13 · costo_estimado 600
Version
plan-demo-a 1.5.0 e1dc89c72a37… · pb-demo-a 2.0.0 aea5fe3ad425…
Decided by
A benefit-plan rule (RB-08), without review by a person: Texas mode is off. You can ask for a person to review it.
How to challenge it
You can ask for this decision to be reviewed: file a review request with the insurer, with this document, within the legal deadlines; you can also go to Colombia's National Health Superintendency. This simulation has no real procedure.
Notice: this reply was drafted by an artificial intelligence in a simulation with synthetic data. The part not covered was decided by a plan rule, without review by a person, because Texas mode is off; you can ask for a person to review it.

complete: yes · languages: es · en · C8: every denial with a complete document in ES and EN

The 18 signals the trace leaves

Expert

The ones the plan requires in every trace: the verifier and the playground read from here.

campos_faltantes_count
0
carga_detectada
no
ciclos_aclaracion
0
contradiccion_orden_texto
no
costo_estimado
600
decision_final
aprobar_parcial
error_proveedor
—
latencia_total_s
9.71
modo_texas
no
nodos_visitados
enrutador → extractor → verificador_cobertura → decision → redactor → guardia_salida
pausa_humana
no
propuesta
aprobar_parcial
proveedor_no_disponible
no
senal_confianza
0.97
servicio_exento
no
severidad_accion
0
tipo_atencion
ambulatoria
tokens
6103